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Effective Debt Collection – What Debtor Information Do You Need?

David Morey May 30, 2025 5 min read
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The process of recovering debts from an unreliable contractor can be complex and time-consuming. Its success depends not only on an effective strategy, but above all on the information the creditor has about the debtor. Formal deficiencies, incomplete contact details or a lack of insight into the debtor’s solvency can significantly hinder debt collection activities or even prevent them from being carried out effectively. In the event of a dispute, it may be too late to establish the contractor’s details. In this article, we describe what debtor data is needed for debt collection and how to obtain it.

Why Is Debtor Data So Important?

Debt collection, whether amicable or judicial, requires the correct identification of the debtor. Both pre-court letters and applications submitted to the court or bailiff must contain data that clearly identifies the person or company from whom the creditor is demanding payment. Errors in this regard can significantly prolong the debt collection procedure and require additional costs, e.g., for a bailiff to determine the debtor’s address.

With the right data, the creditor can take faster and more efficient action to recover the money. First of all, in such a case, it is easier to contact the debtor, determine their financial condition, or refer the case to the appropriate legal channel.

What Information Is Worth Having At The Stage Of Establishing Cooperation?

The collection of data about the contractor should begin at the stage of signing the contract. This is the best time to ensure that the information is correct and complete.

In the context of entrepreneurs (registered in the National Court Register or CEIDG), registration data such as the following are important:

  • NIP (tax identification number),
  • REGON (statistical number),
  • KRS (National Court Register number, if applicable),
  • exact name of the company,
  • address of the registered office,
  • details of the person representing the entrepreneur (especially in the context of a limited liability company).

In the case of natural persons, it is worth obtaining:

  • first and last name,
  • address of residence,
  • PESEL number
  • contact details, such as e-mail address or telephone number.

This is not data collected “for the sake of it,” but information that may be crucial in the event of payment delays or total insolvency of the contractor.

It is also worth remembering that the more data the creditor has, the broader their options are in terms of debt recovery. For example, conducting settlement talks by phone is much faster and more effective than exchanging letters. However, this type of debt collection is not possible if the creditor does not have the debtor’s phone number. With complete data, it is possible to react more quickly, adjust the method of communication, and conduct negotiations effectively before the case is referred to formal court proceedings.

What To Do If The Creditor Does Not Have The Debtor’s Data?

Unfortunately, entrepreneurs do not always have complete information about the debtor. Sometimes the cooperation was occasional, other times the data was collected inaccurately. It also happens that a contractor changes their address or contact details without informing the creditor.

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In such a situation, it is worth taking steps on your own to determine the debtor’s address. Public registers such as the Central Register and Information on Economic Activity (CEIDG), the National Court Register (KRS) or the National Debt Register (KRZ) may be helpful. They provide up-to-date information on a company’s activities, its address and representative bodies.

In the case of natural persons, it is more difficult but still possible to recover missing data. The creditor may submit an appropriate request for access to data from the PESEL register to the municipal or city office, citing a legal interest. It is also often helpful to work with a law firm that can not only obtain the necessary information, but also secure it in an appropriate form for later use in court or enforcement proceedings.

The Role Of A Professional Representative

In disputed situations, when the debtor avoids contact or obstructs the proceedings, the role of a professional representative—a lawyer or legal advisor—becomes very important. Such a person not only takes over the burden of formalities, but is also able to indicate the most effective legal steps in a specific situation.

A representative can help complete documentation, represent the creditor in court, and cooperate with the bailiff at the enforcement stage. What is more, law firms have tools at their disposal to determine the debtor’s assets, which in many cases is crucial to the effectiveness of the proceedings.

At our law firm, https://rpms-legal.com/, we provide comprehensive support to entrepreneurs, not only during debt collection. Above all, we help to tighten up legal processes in companies so that creditors do not encounter formal obstacles when it comes to recovering debts.

Actions Before Signing A Contract Are Key To Security

It is also worth looking at the issue of debtor data from a broader perspective. Debt collection is always a reaction to a problem – late payments, lack of contact, failure to fulfill a contract. However, it is much better to prevent such situations than to deal with their consequences.

One of the most effective tools is the thorough verification and archiving of the contractor’s data. Combined with a well-structured contract that includes appropriate clauses protecting the creditor’s interests (e.g., reservation of ownership, contractual penalties, jurisdiction), this provides a strong foundation for secure cooperation.

It is also worth updating the collected data systematically, for example, with each major transaction or change in the terms of cooperation. This allows the entrepreneur to avoid a situation where, when it becomes necessary to assert their rights in court, they are unable to provide specific formalities.

Summary – Complete Debtor Data As One Of The Conditions For Effective Debt Collection

Debt collection without complete data is in many cases doomed to failure. In order to recover the debt quickly and effectively, it is necessary to have complete and up-to-date information about the debtor – both formal and contact details. The lack of such information may prolong the entire process, increase the costs of proceedings, and even lead to a situation where effective enforcement proves impossible.

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A creditor who takes care of documentation and verifies the contractor from the outset not only acts more effectively, but also with greater peace of mind. In problematic situations, they can react quickly, avoiding unnecessary chaos and formal obstacles.

It is therefore worth treating debtor data not as unnecessary formalities, but as a real tool for securing the company’s interests. A professional approach to this aspect of business allows you to reduce risk and build a foundation for stable economic relations – even in difficult situations.

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